Student Account Representative - Accounting Department
This position is Open until filled. Early applications are encouraged as the position may close before the listed deadline once a suitable candidate is found.
Summary of Job Duties:
The Student Accounts Representative is responsible for providing administrative support in all areas to include customer service and receptionist duties. This position will provide responses to students, parents, and other University offices regarding inquiries about billing statements, financial aid, student loans and/or other information requested that is related to the Student Information System.
This position will be responsible for daily processing of TREA info email inquiries and Treasurer's Office mail processing, assisting students, parents, and University faculty and staff regarding student account inquiries and regular review and processing of items like BankMobile preference inactive reports, Registered Student Organizations check requests and fundraisers, Student Information Systems payment reversals.
Regular, reliable, and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, harmonious working relationships with others.
Qualifications:
Minimum Qualifications:
The formal education equivalent of a high school diploma
At least one year of bookkeeping, basic accounting, billing, or a related field
At least three years of customer service experience
Applicable equivalencies may be considered on the above qualifications.
Preferred Qualifications:
Experience with the University of Arkansas student version and non-student version of UAConnect
Experience with the University of Arkansas Workday System
Knowledge, Skills & Abilities:
Knowledge basic accounting principles
Knowledge of filing and recordkeeping procedures
Ability to record fiscal information and manipulate data to generate reports and documents
Knowledge of computers and software application programs
Knowledge of applicable laws and regulations
Knowledge of customer service techniques
Ability to communicate using clear communication skills which could include but not be limited to the following methods: personal face-to-face contact, using e-mail or other written correspondence, and through telephone contact
Ability to interpret department policies and procedures
Additional Information:
Salary Information:
$39-42k, Commensurate with education and experience.
Required Documents to Apply:
Cover Letter/Letter of Application, List of three Professional References (name, email, business title), Resume
Optional Documents:
Proof of Veteran Status
Recruitment Contact Information:
Julia Menke, Sr. HR Partner, jmenke@uark.edu
All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS
Please do not send to listed recruitment contact.